Our guest today, Jill Lublin, discusses why kindness is so important in today's world from her new book: "the Profit of Kindness." Jill is an international speaker on the topics of radical influence, publicity, networking, kindness, and referrals. She has written four best-selling books. She is the CEO of a strategic consulting firm and has over 20 years experience working with over 100,000 people plus national and international media. Her website is www.theprofitofkindness.com. in this interview she will also discuss her life experience with a mother who had a gambling addiction.